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FAQ

Benefits of ED lite Gift card?

Lite gift card members will save 10% on every bookings additionally, for 3 months, they get access to top-rated professionals, ED lite gift card professionals are curated set of professionals and are experts in their fields. ED Lite members also get free repair visits on upto Rs.250/- for all your repair needs by our experts without paying any visiting fee. The fee for repairs will be charged as per requirement.!


Is There any limit on maximum discount per transactions?

Yes, maximum discount of transaction is limited to Rs.250/-


Is there any kind of number of transactions under the Gift Card?

No there`s no limit on number of transactions under the gift card but as per our fair usage policy, the total discount you can avail is limited to 6 times to the gift card price.

How can one avail maximum discount?

Yes, as per our fair usage policy, the total discount you can avail is limited to 6 times to the gift card price you paid


Is there a limit to the total maximum discount I can avail?

Yes, as per our fair usage policy, the total discount you can avail is limited to 6 times the gift card price you paid


Can I cancel the Gift card after buying it or transfer it?

No, the gift card cannot be canceled or transferred.


Benefits of ED Gold Gift card?

Lite gift card members will save 15% on every bookings additionally, for 3 months, they get access to top-rated professionals, ED Gold gift card professionals are a curated set of professionals and are experts in their fields. ED Gold members also get free repair visits on upto Rs.250/- for all your repair needs by our experts without paying any visiting fee. The fee for repairs will be charged as per requirement.


Is There a limit to maximum discount per transactions?

Yes, maximum discount of transaction is limited to Rs.250/-


Is there a limit to number of transactions under the Gift Card?

No there`s no limit on number of transactions under the gift card . but as per our fair usage policy, the total discount you can avail is limited to 6 times the gift card price.


Is there a limit to the total maximum discount I can avail?

Yes, as per our fair usage policy, the total discount you can avail is limited to 6 times the gift card price you paid.


Can I cancel the Gift card after buying it or transfer it?

No, the gift card cannot be cancelled or transferred.


Benefits of ED Premium Gift card?

Premium gift card members will save 15% on every bookings additionally, for 9 months, they get access to top rated professionals, ED lPremium gift card professionals are curated set of professionals and are experts in their fields. ED Premium members also get free repair visits on up to Rs.250/- for all your repair needs by our experts without paying any visiting fee. The fee for repairs will be charged as per requirement.


Is There a limit to maximum discount per transactions?

Yes, maximum discount of transaction is limited to Rs.250/-


Is there a limit to number of transactions under the Gift Card?

No there`s no limit on number of transactions under the gift card . but as per our fair usage policy, the total discount you can avail is limited to 8 times the gift card price


Is there a limit to the total maximum discount I can avail?

Yes, as per our fair usage policy, the total discount you can avail is limited to 8 times the gift card price you paid.


Can I cancel the Gift card after buying it or transfer it?

No, the gift card cannot be cancelled or transferred.


Benefits of ED Gift cards?

Gift Card members are save 10% to 15% on every bookings additionally, for 3 to 9 months, they get access to top – rated professionals , ED Gift Cards professionals are a curated set off professionals who are top – rated, specially trained, and expert in their field. ED Lite, Gold & Premium members also get free repair visits upto Rs.250/- for all your repair needs, you can book a top rated professional without paying any visiting fee. The fee for repairs will be charged as per actuals.


Is There a limit to maximum discount per transactions?

Yes, maximum discount of transaction is limited to Rs.250/-


Is there a limit to number of transactions under the Gift Card?

No there`s no limit on number of transactions under the gift card . but as per our fair usage policy, the total discount you can avail is limited to 6 to 8 times the gift card price.


Is there a limit to the total maximum discount I can avail?

Yes, as per our fair usage policy, the total discount you can avail is limited to 6 to 8 times the gift card price you paid.


Can My Gift Card Get Expire?

Yes, all Equadoor`s Gift card have an expiry period of upto 3 to 9months in order to the purchase a Gift Card.


At what point in the booking process can I apply the gift card?

ED Gift Cards are applicable on pre-paid bookings only. Please apply the gift card on the “order summary.


What if service total is less than the amount in Gift Card?

If service total is less than the amount in your gift card, you can pay the entire amount using your Gift Card and the remaining amount will be added in your ED Wallet.


How many gift cards can be used per service request?

Only One Gift Card can be applied in one service.


Can I avail other discounts along with Gift Card?

No, You can only use a discount at a time


Is There any limit on the number of gift cards I can purchase?

There is no buying limit on Gift Cards.


How will the gift card get delivered?

Gift Cards purchase on EquaDoor app or website will be delivered via sms or email.


How will the gift card get delivered?

Gift Cards purchase on EquaDoor app or website will be delivered via sms or email.


How can I get help,if I face any issue related to Gift card?

You can send your issue to Main@equadoor.in


Can I redeem my gift card or ED wallet amount?

No. Gift Card amount can not be converted into cash or ED wallet credits.


I received a ED Gift Card, for a specific service. Can I use it against another service?

Yes, you can use the gift card to purchase any service.